Some Client computers do not appear in the WSUS console

There are many reasons why some clients might not appear in the WSUS console. For example, GPO errors, a corrupt installation on the server or client side and issues with IIS  just to name a few.

Many of these issues can be pinpointed by running the WSUS Client Diagnostic Tool and if necessary the Server Diagnostic Tool. Both of these tools can be downloaded here: http://technet.microsoft.com/en-us/windowsserver/bb466192.aspx

WSUS Client Diagnostic Tool

Usually when adding a new computer to your domain, if you have a correct Group Policy set in place you should see that computer show up in the WSUS console. Also if you want to force the issue you can open the command prompt and type the following:

net start wuauserv
wuauclt /detectnow

Active Directory Container

Recently while setting up some new computers, i ran through a problem where some computers were missing in the WSUS console. It was kind of random since some of the computers where showing, while a selected few were missing. I double checked that the computers had properly joined the domain, i ran "gpupdate /f" and they still could not be found.

I decided to check under Active Directory and i found out that my new computers and others that where not showing up in the WSUS console where on the wrong container.

Active Directory Containers

My new computer was in the "Computers" container and after moving it to our "default" container where the original policy was set, i was able to see the computer on WSUS console.

 


Tagged under: WSUS, windows update, server, windows server, ad, gpo, client, active directory